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We design and build websites for small businesses, from a focused one-page site to a more complete home for your services. We can also explore useful connections to booking or inquiry tools. Larger software projects are considered individually, beginning with a clear plan.

Absolutely. Tell us about your business, your customers, and what you want the website to help them do. We’ll help you work out the pages, information, and features that make sense. You don’t need to know the technology or arrive with a finished specification.

Often, yes. We look at its design, content, platform, and the access available before recommending a refresh or rebuild. If a focused improvement will do the job, we’ll say so. A working site refresh is different from rebuilding an unsupported site or repairing one after a hack.

We talk about your business, who the site is for, what is working today, and what you want to improve. We also discuss budget, timing, content, and who will approve the work. The aim is a useful next step—not a commitment to buy something before you understand it.

Not every website needs a separate planning engagement. A straightforward website may be scoped after an initial conversation. If the idea requires deeper research, a prototype, or integration checks, we explain that work and agree on its price before starting. A planning engagement produces a useful plan; it does not include a finished application.

Your business details, approved service information, existing brand materials, and photographs or other assets you have permission to use. We’ll give you a clear list and agree on who supplies each item. Light wording polish may be included; extensive copywriting, new branding, or photography is separate unless listed in your scope.

We price an agreed result with a defined scope. The services and pricing page gives starting ranges; your proposal sets out the actual work and final price. We consider the pages, design, content help, features, connections, testing, revisions, and handoff—not just the time spent writing code.

The intended outcome, pages or features, deliverables, exclusions, price, milestones, and how we’ll check the work. It also explains what we need from you, how feedback and changes work, payment arrangements, and the handoff and support responsibilities. You can ask questions before deciding.

Only when the proposal says so. Taxes, domain registration, website hosting, payment-processing fees, and subscriptions to other services may be separate. We identify the costs relevant to the project. Our optional website-care plans include qualifying website hosting; app hosting and usage charges depend on the individual agreement.

Your proposal sets out the payment amounts and when they are due before you commit. A larger project may be divided into separately funded stages. We also agree on any start-payment requirement and the relationship between final payment, launch, and handoff.

New ideas are welcome. We first clarify whether it is a correction, an in-scope refinement, or additional work. For an addition, we explain the price and timing before you approve it. You can add it, agree to trade it for something already planned, or save it for a later phase.

We agree on a realistic schedule after reviewing the scope, content, and dependencies. A focused website and a custom application need very different plans. If content, access, or approvals are delayed—or an approved change affects the work—we explain the effect on the schedule rather than quietly moving the finish line.

Understand: learn about your business, audience, and goals. Plan: agree on the scope, price, responsibilities, and definition of finished. Build: create a working preview. Refine: gather feedback and check the result. Support: launch, hand off, and establish the agreed way to get help. You stay involved at the points where your knowledge and decisions matter.

Yes. Working previews and agreed review points are part of the plan. We establish the direction early, then give you a way to review the site before launch. A preview may still have clearly identified unfinished work; we explain what is ready for your feedback.

A round is one consolidated feedback list from your designated approver at an agreed review point. We discuss any unclear items, make the changes within scope, and return the result. Two rounds give us organized opportunities to refine the agreed work. Correcting an error in our work does not use up a revision round.

If an agreed contact form does not work, that is a fix. Adjusting a headline during review is usually an in-scope refinement. Adding a new page, online payments, or customer sign-in may change the scope. We explain the distinction and any cost before starting additional work.

Yes. It helps to name one person who gathers feedback and approves the final decisions for your business. That avoids conflicting instructions and keeps the project moving. We agree on who can review the work and who is authorized to approve scope, price, or launch.

We agree on review points and a way to share updates, previews, questions, and decisions. You should know what is ready, what is next, and what needs your input. Our client project space is being developed; the sample on this site is illustrative. Clear communication does not depend on waiting for that portal to be finished.

We check the agreed pages and content, navigation, links, phone and browser layouts, and forms or other included functions. We also check basic keyboard use, form labels, visible focus, and readable colors. Relevant search settings, HTTPS, and agreed integrations are part of the project checks. We resolve problems against the agreed scope before calling the work finished.

Yes, when a working inquiry form is part of the agreed project, we test delivery to the designated destination as well as validation and success/error messages. A success message alone is not enough. The form on this Studio staging preview does not send inquiries and is labeled accordingly.

Basic accessibility checks are part of our website work, including keyboard use, labels, focus visibility, and readable colors. This is not a formal accessibility certification or a blanket guarantee of legal compliance. If your project has a specific standard, audit, or compliance requirement, we need to agree on that separately before building.

Website scopes may include search foundations such as useful page titles and descriptions, clear headings, mobile-friendly pages, and appropriate indexing settings. Ongoing search marketing is separate unless included. We do not guarantee search positions, traffic, sales, or that an AI service will recommend or cite your business.

We check it against the agreed scope and review any outstanding items together. Your authorized contact approves the finished preview and launch. We also confirm the content, required access, payment conditions, and who will be responsible after handoff. Launch is an agreed step, not a surprise.

For 30 days after the agreed handoff date, we correct defects where the delivered work does not function as agreed. A new feature or new content request is different from a correction. We record the dates at handoff, and an eligible issue reported within that window remains tracked until it is resolved. If a problem involves changes made later or an outside service, we first work out the cause and explain any separately chargeable work.

We agree on ownership, licenses, access, and transfer terms before starting. Your domain and accounts with other services should be in your name wherever practical. Custom work, licensed assets, reusable components, and third-party platforms are not all the same thing, so the agreement explains the distinction rather than promising that you own every underlying tool.

If you want to update content yourself, we discuss that while planning and choose an appropriate editing approach. Some sites need a content-management system; others are better served by occasional managed changes. We agree on what you can edit and include the relevant guidance in the handoff.

No. Ongoing care is optional. We agree on a suitable platform and a handoff that works for you or your chosen provider. If you take responsibility for hosting and maintenance, we make those responsibilities clear. Some third-party platforms have their own hosting and subscription requirements.

Website Care includes qualifying modest-traffic hosting, availability checks, applicable software updates and backups, and up to 30 minutes of small text or image edits each month. Care Plus increases the edit allowance to 90 minutes and adds a monthly form/link check. Your agreement sets the platform, storage and traffic limits, responsibilities, and response expectations.

Unused editing time does not roll over. New pages, new features, email-account hosting, and guaranteed emergency response are not included by default. We explain and quote larger work before doing it. A response expectation is not the same as a guaranteed resolution time; the agreement sets the actual coverage.

The agreed access and deliverables, a clear account and renewal list, practical instructions or a walkthrough, correction-period dates, and the support arrangements you chose. We also identify who manages hosting, updates, backups, and recovery. If you later want another provider to take over, the agreed transfer terms explain how that works.

No. You bring the knowledge of your business. We may use AI tools as part of research, design, development, and documentation, but you do not need to learn those tools or adopt an AI assistant to have a website built.

It is one set of tools we can use to explore ideas and carry out parts of the work. It does not replace understanding your business, making design decisions, checking the result, or being accountable for delivery. Jason is the person responsible for your project—not a model behind a curtain.

Yes. A better use of your existing website, an established booking service, or a simpler process may be the right answer. We recommend a practical approach to the need rather than treating every conversation as a reason to build an app.

Certainly. RocketShift is an example of our web and mobile product work. Websites are our primary starting offer, while larger applications, consulting, integrations, and assistant setup are considered separately. We first establish the useful outcome, feasibility, scope, and support needs before committing to build.

A description of your business and what you want to improve is enough to begin. Please do not include passwords, customer records, employee information, or other sensitive material in a general inquiry. If a project requires access or data, we agree on what is needed and how to handle it.

Yes. This is a founder-led studio. Written updates, previews, and a future project portal help keep the work visible; they are not a replacement for a useful conversation. Start with your question or idea, and we’ll work out a practical next step.